Hello, as the title said. It was working fine with earlier version of windows 10, but with the new upgrade its not possible. Local account working fine.
Question Issue: How to Fix Windows Hello Issues After Creators Update? I’ve upgraded my Surface Pro 4 to the Windows version 1703 known as Creators Update. The update has been installed without any obstacles, except that immediately after it Windows Hello started malfunctioning. When I try to enter my PIN, I receive a working that my password and user name are incorrect. Eventually, I enter my password and the desktop is successfully booted. However, incorrect password under Windows Hello keeps repeating, so I understand that it’s a kind of bug, isn’t it? Windows Hello is a new feature developed by Microsoft and represented in Windows 10 operating system.
While it hasn’t been very popular in the first year, Microsoft statistics revealed the fact that this new functionality is gaining popularity quickly. Windows Hello is, actually, a security oriented Windows 10 feature, which exhibit a modern log-in requirements, including fingerprint scanning, face recognition using the in-built camera, iris scanning, and other features. To set up Windows Hello, the PC owner simply has to open Settings app, open Accounts -> Sign-in options. After that, opt for Windows Hello and click Set up.